Privacy Policy

Effective Date: 01-01-2025

Geek Factory LLC. d/b/a LiteView ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform (the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Service.

1. Information We Collect

We collect information from and about users of our Service in two ways: directly from you when you provide it and automatically when you use the Service.

1.1 Information You Provide

  • Account Information: Name, email address, phone number, and other contact details.
  • Payment Information: Billing address, credit card or payment details (processed through a third-party payment provider).
  • Support Information: Details shared when you contact us for support.
  • Other Information: Any additional data you provide through forms, surveys, or other interactions.

1.2 Information Collected Automatically

  • Usage Data: Details about your interactions with the Service, including access times, pages viewed, and actions taken.
  • Device Information: Information about the device and browser you use to access the Service.
  • Cookies and Similar Technologies: Tracking technologies to enhance your experience, including session cookies and analytics tools.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Maintain the Service: Ensure the Service functions as intended.
  • To Communicate with You: Send transactional emails, respond to inquiries, and provide updates.
  • To Improve the Service: Analyze usage data to improve functionality, usability, and user experience.
  • To Enforce Policies: Ensure compliance with our Terms of Service and other legal obligations.
  • For Marketing Purposes: Send promotional content if you have opted in to receive such communications (you can opt out at any time).

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processors and cloud hosting providers.
  • Partner Companies: Trusted partner organizations for marketing, advertising, co-branded services or joint offerings.
  • Compliance with Legal Obligations: When required to comply with legal obligations, court orders, or government requests.
  • Business Transfers: In connection with a merger, sale, or transfer of company assets.
  • With Your Consent: When you provide explicit consent to share your information.

4. Your Choices and Rights

You have the following rights regarding your information:

  • Access and Correction: Request access to and correction of your personal data.
  • Data Portability: Request a copy of your data in a portable format.
  • Erasure: Request deletion of your personal data, subject to legal and contractual obligations.
  • Opt-Out: Opt out of marketing communications by following the unsubscribe link in emails or contacting us directly.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

6. Retention of Data

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies.

8. Children’s Privacy

Our Service is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. International Data Transfers

If you access our Service outside [Country/Region], your information may be transferred and processed in [Country/Region] or other countries. By using the Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the revised policy on our website and updating the "Effective Date" above. Your continued use of the Service after changes are made constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

LiteView
support@liteviewcrm.com
[Phone Number]

Last Updated: 01-01-2025