Subscription Policy

Effective Date: 01-01-2025

Geek Factory LLC. d/b/a LiteView provides subscription-based software services ("Services"). By subscribing to our Services, you agree to this Subscription Policy, which outlines the terms and conditions of your subscription.

1. Subscription Plans

We offer a variety of subscription plans designed to meet the needs of our customers. Specific details of each plan, including pricing, features, and billing frequency, are available on our website or as part of your order confirmation.

2. Free Trials

  • We may offer free trial periods for some subscription plans. The duration and terms of the trial will be specified during sign-up.
  • At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial period ends.

3. Billing and Payment

  1. Billing Cycle: Subscriptions are billed on a recurring basis (e.g., monthly or annually) as specified during purchase.
  2. Payment Methods: We accept [list payment methods, e.g., credit/debit cards, etc.]. By providing payment information, you authorize us to charge your payment method for the subscription fee.
  3. Failed Payments: If a payment fails, we may attempt to charge your payment method again. Continued failure may result in suspension or termination of your subscription.

4. Cancellation Policy

  1. How to Cancel: You may cancel your subscription at any time through your account settings or by contacting our support team.
  2. Effective Date of Cancellation: Cancellation will take effect at the end of your current billing cycle. You will retain access to the Services until that date.
  3. Refunds: Unless required by law, we do not provide refunds for partial billing periods or unused Services.

5. Changes to Subscription Plans

We reserve the right to modify subscription plans, including pricing and features. Any changes will take effect at the end of your current billing cycle. We will notify you in advance of such changes.

6. Account Management

  1. Responsibility: You are responsible for maintaining the accuracy of your account information, including billing details.
  2. Unauthorized Use: Notify us immediately if you suspect unauthorized use of your account.

7. Suspension and Termination

  1. By Us: We may suspend or terminate your subscription for violations of our Terms of Service or this Subscription Policy.
  2. Effect of Termination: Upon termination, your access to the Services will be revoked. Any data associated with your account will be handled according to our [Data Retention Policy/Privacy Policy].

8. Refund Policy

Refunds will only be issued in accordance with our Refund Policy. Generally, refunds are not provided for unused portions of a billing cycle unless required by applicable law.

9. Support and Assistance

Subscribers are entitled to customer support as specified in their subscription plan. Contact us at [support email or phone number] for assistance.

10. Updates to This Policy

We may update this Subscription Policy from time to time to reflect changes in our Services or business practices. The "Effective Date" at the top indicates when the policy was last revised. Continued use of our Services after an update constitutes acceptance of the revised policy.

Contact Us

For questions about this Subscription Policy, please contact us at:

LiteView
support@liteviewcrm.com

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